During this week I began to develop a better understanding of the concept of wellbeing by reading reports and articles I found through google searches as I began to find information for the next issue of Lifewide Magazine. Four incidents triggered emotional and empathetic responses and helped me develop a deeper understanding. The first involved my daughter.. I suddenly got a call saying my grandson had suddenly developed acute stomach ache at school and she had to take him (and the twins) to A&E. I immediately dropped everything and rushed over to A&E where I found my daughter trying to cope with two screaming babies and a sick child. I took the twins back home and looked after them for the next five hours while she stayed with my grandson at hospital. It turned out to be constipation but what I experienced was a good example of my own wellbeing connected in a deep way with the difficult experiences of my daughter and her family. The second incident was watching a news report on the troubles in Syria and seeing the children victims of the civil war. It made me think of the comfortable and secure life I and my family were living and what a different meaning wellbeing had in such circumstances. In my searches on wellbeing I found an excellent article written by the International Medical Core called a Improving the Wellbeing of Syrians in Za'arari refugee camp. How different their sense of wellbeing was to mine many having experienced and witnessed terrible violence including the loss of relatives and friends.

The assessment showed that people in the camp were suffering from the camp environment (e.g. heat, dust, no electricity, unclean toilets), worry about friends and family in Syria, having nothing to do in the camp, safety concerns, and not being able to take care of their appearance (e.g. getting a haircut, clothes). The most common activities that helped men deal with stress were praying, seeking out time alone, talking and spending time with family and friends, going out, walking, and working. Most men were doing these activities in the camp except for talking with family and friends (due to being separated) and working. Activities that usually helped women were household chores, talking to family and friends, praying, walking, going to work, going out, sleeping, crying and smoking.  However, none of the women reported being able to do chores, walk, go out, or work in the camp. Suggestions from people to improve the camp included electricity and lights, play areas and activities for children, having more and clean bathrooms and showers, fans, better medical care, distribution of items closer to tents, paving roads, changing tents to cara vans, being able to work, education for children, better food and cold water, clothes, small stoves to make tea and coffee, hats/sunblock, financial help, moving the camp and meeting spaces for camp residents. The report came up with a series of practical recommendations to improve the wellbeing and comfort of these refugees.

The third incident involved bereavement in the family. My wife's auntie died in Iran and she made time to go and comfort another auntie before she flew to be with her family in Iran. It seemed to me that this was another example of how our individual wellbeing  is intermingled with other family members and how we give each other support in times of need. Such acts give meaning to our sense of wellbeing by giving something (time, empathy, practical support) to others and enable the receivers to maintain their sense of being through the love and support being given.

The fourth incident was also triggered by TV, this time the annual Comic Relief event which we watch as a family. There were many heart rending film clips of children in Africa starving or suffering from illnesses that are curable with the right medical treatment. Of course they are designed to disturb us, to shake us out of our comfort zone with the aim of making us give - and they do. This event raised over £70 million. But one clip brought home to me again that wellbeing was simply a matter of context.. being born to parents who were drug addicts meant that one man grew up without any sense of love, comfort and security in his life. And this was only a few miles away in London. How fortunate I was to be born into a family that loved and cared for me, and how fortunate my children and their children are to experience the same. We could all assume that our basic needs for security, food, comfortable home, love and affection, and a good education would be met and allow us to aspire to making the most of the opportunities we have in our fortunate circumstances with the support of family around us.

This week will be interesting because I'm contributing to a survey LWE survey aimed at revealing how, what and why we learn through our everyday experiences. It should reveal the ecology of  my lifwide learning. Three times a day I will spend  about 10mins recording these things and at the end of the week pool them with other contributors to see what emerges. I will also reflect on what my log tells me. Anyone is welcome to join the survey even if its only for a few days.  DOWNLOAD SURVEY TEMPLATE

 





Here is my completed log for the week

A Week in My Life - making sense of my activities and the learning/meaning I derive from them 

My week was atypical in the sense that it is not every week that I get the chance to participate in a conference and interact with people who shared the same sorts of interests and values as I have. But the rest of the week was typical of my current life. So what have I learnt from the process of recording and thinking about my experiences? 

ACTIVITIES
Out of a possible 168 hours (7x24h) I was active for about 112h (averaging about 16h per day). These were broken down into the following categories of activity 

WORK About 50 hours includes work for my company Chalk Mountain and Lifewide Education. This week it including  attending a conference. This week I spent considerably more time on LWE work. Also includes 6h for this recording and reflecting exercise. Quite a lot of my time was spent either preparing for the conference or trying to fix a problem with a website.            

FAMILY About 24h this includes family at home (my wife and daughter), family elsewhere (children at university and children/grandchildren living locally), and family overseas (mother and father in Australia and sisters in Australia).

DOWNTIME about 18h includes reading, listening to music, watching TV/ youtube for pleasure and education like Time Team and playing my drums

TRAVELLING about 14h mainly time in the car being a taxi service or travelling to friends and family. This week included travelling to and from Leeds to participate in a conference

CHORES about 6h includes - cleaning, shopping, preparing meals, ironing, doing odd jobs in house/garden

HABBITS
I am clearly a creature of habit and my life is quite routinised. I get up and go to bed at more or less the same time. I have breakfast, lunch and dinner at more or less the same time,   and the pattern of what I do each day when I am at home is more or less the same. I start working at around 8am and work until 12ish.. I eat lunch and watch time team, I work pm until late afternoon or evening. I have dinner at more or less the same time with my family and we use this opportunity of being together to learn about each other's lives, discuss family and make plans. Evenings after dinner are generally devoted to relaxing and I seem to do the same sort of things most evenings..  This routine might be seen in a negative way but they do not feel boring or constraining because I generally value what I am doing and derive meaning and enjoyment from the things I am doing most of the time. Indeed, negative emotions generally emerge when things get in the way of the things I am trying to do - like having to complete my tax returns.

SOCIAL INTERACTIONS
My main social interaction day to day is with my family wife and children, and thanks to my sister's call - my family in Australia. Some of these interactions are face to face and some via email/skype/telephone. Conversations and activities encourage the sharing  of daily events or news in each others lives the disclosure of feelings and practical and emotional support.

Another sort of social interaction is related to work and this is mainly focused on trying to make progress. Communication is mainly through email and I am grateful for the help and support given to me by other people involved in LWE.

Life is punctuated by less regular events like participating in conferences and this provides opportunity for face to face social interaction. 

PLANNED & UNPLANNED ACTIVITY
While there is a consistency regarding the pattern of my  activity the detail is only roughly planned from day to day. At the start of the week I know roughly what I want to try and achieve. But the details of each day only unfold within the day. There are also unanticipated events that emerge and create problems and new opportunities. This week I had two emergent situations. The first involved having to resolve a problem with the LWE website created by the person who hosts it making changes to the front page that I didn't like. The second event involved me responding to an email from Rob Ward offering me the chance to design and facilitate a workshop at the CRA conference on Friday. This is how it happened..

********************************
From: Rob Ward 
Sent: 19 November 2012 10:10
To: Norman Jasckson
Subject: Forthcoming Residential
Importance: High

Hi Norman
I'm needing to do some last minute tweaking of the Residential programme as the final short session on 'Creativity and PDP' (plenary workshop,
14.20-15.00 on Friday) can't now go ahead as planned.  Would you bewilling/able to offer a short contribution on this theme here?

Apologies for the short notice! BW Rob
********************************

Once I had thought about it I did see it as a real opportunity to try something new and develop myself in the process. 

**********************************************
From: Norman Jasckson
Sent: Mon 11/19/2012 2:14 PM
To: Rob Ward
Subject: RE: Forthcoming Residential
Okay how about trying to model creative use of technology? This process would need the room to be connected to internet and two CRA
staff to support - 1 connected to twitter, 1 connected to weebly.com a website building tool

THEME 'Using technology to stimulate students' creativity in recording ideas, experiences, learning and achievement'
Participants to assume that there are no constraints on the way technology might be used in their own PDP environments ie a blank sheet of paper.

DESIGN - process
1) Self-organise into groups of about 4 people. Groups must include someone with a smart phone.
2) 10mins - pool ideas in the group drawn from personal or imagined experiences
3) 10mins - choose 1 idea and create a poster on a sheet of flip chart paper to explain the idea also prepare a 1 min pitch
4) 5mins - find a quiet corner and person with smart phone a) takes a photo of poster  b) records 1 min explanatory pitch on phone
5) 5 mins group composes 140 character tweet to capture the essence of theiridea for twitter and tweet, photo of poster and 1 min video clip emailed to
CRA address
6) 10 mins CRA colleagues a) post tweets & images on twitter & B) upload video clips to weebly website..

outcome
The tweets would be displayed on the projector screen and if we had two screens we could also display the video clips.. People can go away and look
at the results.
*********************************************************

Between this email and the workshop I did the preparatory work necessary to make it work, I got support from JW who provided illustrative poster and recording and I liaised with DB from CRA to make sure we could do it. The workshop worked very well and I know I can add this sort of technologically enabled workshop to my repertoire of facilitation techniques. I had no idea that this would happen at the start of the week.

LEARNING & DEVELOPMENT
Unusually for me this week some of my learning was formal in the sense that I put myself into situations (presentations and workshops) with the intention of learning something. But, more typically, most of my learning was informal usually goal/achievement driven... a) completing my book project or b) trying to advance LWE. I did try several things I hadn't done before including a workshop design that seemed to engage participants and get some great results. Much of my learning was simply about gaining some new knowledge and much of it was through conversation mainly with people I already knew but who I had lost touch with. Most of my follow-up actions will be linked to this relational knowledge.  I would say that quite a lot of activity I engaged in did not lead to any significant or recognisable learning.  In terms of personal development - what I can do now that I couldn't do before the week started I would identify the workshop I facilitated and the techniques I developed to engage people and record their creations. That experiential knowledge, the capability I developed and used and the confidence I gained can be used again.

Most of my learning was driven by my needs. I needed to modify a logo so I learnt how to use photoshop top do it. I uploaded a slide show to weebly for the first time. I learned how to design and facilitate a workshop I took on. Some of my learning was simply a biproduct of enjoying myself.. like searching for music on Youtube, spotting a new band I liked on Later with Jools Holland. There is also learning of a more strategic in nature which is linked to my work namely reading articles and books that enable me to add to my understanding. This week I read a transcript and watched a video clip of John Seeley Brown's talk on the entrepreneurial learner which I think LWE can use. I had picked this up from a link in a blog by Jane Hart that I was examining with a view to commissioning a chapter for LWE e-book. Much of my learning comes from this sort of intelligent and sometimes haphazard searching.

I also continued to develop my understandings of the ways of thinking promoted by Clayton Christiensen by reading his book and trying to apply his ideas to what I was doing which I know will  have significance for LWE. 

Some of my learning has come from using tools like stat counter to monitor how my websites are being used. This is a new form of learning over the time the knowledge will be valuable to know what interventions draw people to our resources.

In a more typical week I would do a lot more writing. For me writing is a very important way of developing and organising my thinking, creating meaning and recording my understandings.  This log and the reflective piece served as my main writing task this week. 

MEANINGIn my family context meaning is created through the day to interactions and conversations we have and the things we do to help and encourage each other and give each other emotional and practical support.

In the work context meaning is created through my book and in developing and promoting LWE. I feel I made quite a lot of progress with the later this week both in the redesign of the website and in my involvement with the conference. Meaning is also created through interaction with my family and feeling that I am in some way helping them. Reflecting on my experience of participating at the CRA conference I felt that I had, at least momentarily, regained a lost identity and renewed a set of friendships/relationships with people and higher education that had been eroded because it was no longer part of my everyday experience. This meant a lot to me and it has taught me the value of trying to find or create these opportunities for my own wellbeing. I devoted a lot of time this week to intentionally learn about my own learning and meaning making. I probably spent 4 or 5 hours this week recording and analysing my activities and what I have learnt from them. The value in the process is that it has enabled me to examine more systematically what I'm doing and how I draw meaning and learning from my activities.

VALUES  & IDENTITIES
One of the purposes of this exercise was to examine the ways in which activities and behaviours, and what motivates them, reflect values and identities. Through the week I was mainly working with two sorts of identity.

The first identity I embodied was my working identity - my work is essentially academic (eg being a writer/scholar - the book commission I worked on), educational (applying my knowledge of how people learn to the concept of lifewide learning)  and educational developer (trying to influence other educators). The central values here are those of being professional in these fields and trying, through hard work, thinking and creativity to progress each of my work enterprises. An important part of my identity as a teacher is my ability to communicate ideas and engage people in using them. Because of the conference I was able to do both of these in presenting my ideas on lifewide development and facilitating a couple of workshops which enabled people to try out some tools I had developed, or enabled small groups to share ideas and create some original educational designs. It is very important for me to maintain this part of my identity but which is quite hard to do now that I am no longer working in an institution. As a result of reflecting on this I strengthened the way I market this aspect of my professional work on my website.

The second identity I embodied relates to me as a member of a large family and a complex set of relationships that make up my family ... as a father/step father, husband, grandfather, brother and son.... the central value here is the love for my family and my desire to care for and help family members and the value of staying in touch with each other.  This week, thanks to technology I was able to have interactions and good conversations with my wife and daughter at home.. with my daughter and son at university - telephone/skype, with my wife when I was a away and she was away by telephone and skype, with my mum and dad in Australia (telephone), my two sisters in Australia (skype) and my daughter and my three grandsons. This record shows the value of the technologies we have for enabling us to communicate across the world.

I also experienced two other sorts of identity during the week..

The first was a sense of regaining, at least for a short time, an identity I held a few years ago as a respected thought leader in higher education. By being with a group or people I had worked with, including people from two agencies I had worked for, and being reminded of the roles I played in enabling change to happen in the HE system, I felt part of that society or community again. Here the values were around championing an educational cause (PDP, and providing concrete practical support to enabling it to be implemented. The fact that my commitment has carried on beyond employment gives me credibility in this respect.

Another identity I nurtured was my identity as a drummer in a band. We normally practice every week so this identity gets validated when we come together. When I'm listening to music in the car I sometimes play our own music or I imagine playing the drums to whatever is being played. This week we didn't have a practice but I had an hours work out on Sunday. Here my values relate to my love of music and of making music particularly with others and trying to improve myself as a drummer.

COMPARISON OF HOW I USED MY RESOURCES WITH MY PERSONAL DEVELOPMENT PLAN
This is the first time I have ever taken a week of my life and tried to record how I have used it. In his book on Measuring Your Life Clayton Christensen (p62) talks about strategy -   Real strategy .. in our daily lives is created through hundreds of everyday decisions about how we spend our resources (our time). As you're living your life from day to day, how do you make sure you are holding in the right direction? Watch where your resources flow. If they are not supporting the strategy you have decided upon, then you're not implementing that strategy at all.  The personal development plan I made in September identified my most important goals as:

1 To lead and contribute to the further development and promotion of the Lifewide Education enterprise
2 To grow the Chalk Mountain business and deliver a good service to clients
3 To support my (large) family - do whatever is necessary to help them
4 To build a recording studio and develop the technical skills to record my band
5 To create a woodland garden
6 To be open and responsive to new possibilities and adapt to or take advantage of the unplanned and unexpected

I think my life this week has supported achievement of the first three goals and I had a good example of responding to goal six in accepting at short notice, the challenge to facilitate a workshop at the CRA conference.  Goals 4&5 are much lower in my list of priorities than the first three goals. So it would appear that, this week at least, is quite closely aligned to my personal strategy.

CONTEXTS & PROBLEM SOLVING
I often use John Stephenson's contexts and challenges tool to help me reflect on the things I am doing.  I would say that this week. Most of my activities have been in the familiar context and familiar problems domain but the conference and the activities I undertook did put me outside my comfort zone (unfamiliar context) and tackle an unfamiliar challenge ( the workshop on creative use of technology).


VALUE OF THE EXERCISE
I estimate that the whole exercise of recording and analysing my log took me about 7 hours which I have allocated to LWE work. So was it worth it? I think it's helped me appreciate the value of this sort of tool and reflective process to helping people appreciate their learning and development in their everyday lives. I now think that the process and outcomes could be usefully integrated into the Lifewide Development Award.

The exercise has:
1) enabled me to see my life as an integrated whole (during this period of time) and see how different parts of my life interact
2) revealed the patterns of daily activity in my life highlighting routines and more unusual activity and the motives for engaging in such activity
3) forced me to think about the learning that is associated with different sorts of activity and the potential ways in which I have developed/changed through only a week of living - indeed this reflective exercise has made a significant contribution to my learning this week added to my understanding of how to promote reflection on our own LWE
4) encouraged me to see the meaning I attribute to different activity in my life
5) enabled me to check how I am allocating my resources to the things I value and confirmed  that I am spending my time in ways that are consistent with the goals I set out in my personal development plan
6) enabled me to recognise that the identities I embody and enact  which are closely related to the things I value 
7) enabled me to apply some of the wisdom I have recently discovered in Clayton Christensen's book  to reflect on my own activity and behaviour. This has helped me see how some of the ideas in this book might be incorporated into the guidance and support we give to lifewide learners.

I made a mistake. We had commissioned an artist to provide some illustrations. I thought they were not very imaginative. passed them to the author who also felt they weren't very good. I suggested that she sends her suggestions to the illustrator. Not surprisingly he didnt like it. He felt his work was not appreciated and felt that working process, that had worked well so far, had been compromised. I knew I had to apologise and try to re-build bridges and create better conditions for working. He is a great illustrator and I didn't want to lose him.  


Applying wisdom - In my life I have made many mistakes that have the potential to damage relationships but way back I learnt that these situations often hold much potential for strengthening a relationship.It all depends on how you respond. I am delighted to say that this is exactly what happened on this occasion. Here is the email which shows how I tried to deal with the situation I had created. 


MY EMAIL TO TRY AND DEAL WITH THE SITUATION
Dear ......
I apologise for any confusion. I indicated in my email that I was sending your illustrations to the author of the booklet to get her responses. I hadn't in any way signed off the work. I am at fault for suggesting the author contacted you directly rather than directing her responses through me believing that you should talk to her directly. In future I will make sure that all conversations are directed through me to avoid any confusion.

In future 
1) I shall be more specific in my brief
2) I will be the single point of contact for discussion and approval
3) I will try to give you at least two weeks
In return I will expect you to provide preliminary sketches for discussion/approval

I accept responsibility for the situation and if you are happy to continue we will
1) Cover the cost of the original brief the agreed £xxx fee once the revised cover image is supplied
 2) Treat the additions as a new commission ie five new illustrations £xxx with sketches for approval followed by completion in two weeks.

Is this acceptable? 

I do appreciate that you have chosen to work with us because you enjoy the work and you also believe in what we are doing. It is very important to me to know this because I want to work with people who also see the value in what we are trying to do. I also wanted to say that we do appreciate your work very much. After me, J.. (the author) is one of your biggest fans and when I invityed her to pick an illustrator she chose you rather than several others we have worked with.

Once again sincere apologies for the confusion. I hope that you will want to continue working with us.

best wishes
N

Sent: Wednesday, 23 May 2012, 14:27
Subject: RE: chalk mountain commission

Hello N
I think we have managed to strike and understanding, and the fault rests equally on both our shoulders, we can agree on that and start afresh. I am happy with your porposal and I will try my best to stick to my side of the agreement. I would also like to keep our flexibility arrangements in place, I am happy to edit works unitl both parties are satisfied.

To confirm what you have written, the deadline for the works is no longer this Friday, I get two weeks to work on the illustrations.

If possible, can I start on the works from this coming Monday, including the front cover. I ask because, the way I work, the first illustration sets the tone and informs the rest and I usually work on multiple illustrations at the same time. This way, I can revise images as they are done, and also know from the onset what will work stylistically and what will not.
I work well with your art direction as you digest the material and point out what you thinks will stand out, or will work as an illustration, and I would like us to continue working this way. If you still need the cover illustration before Monday, please let me know and I will start emailing you the roughs as soon as I have something concrete on paper. Also to confirm, the final fee at the end of the project will be £xxx

I apologise for any inconvenience caused on my behalf, and if I have delayed the publication of THE article. I will endeavour to make sure this does not happen again. I am more than happy to continue working with you and your team. The few benefits of working freelance is being able to choose who you want to work with and on what projects. Last few lesson's I was taught at University was to have integrity in one's work, to choose who to work with and work for, and to choose the reasons that will make me be satisfied with the outcomes of the project and work, irrespective of the monetary rewards. I believe your company is one such experience. You aim to improve the state of others, and I am to use my work to aid in that vision.

Regards
KMY RETURN EMAILThank you for your understanding. I am very impressed with the professional way you raised the issue and how you have dealt with it. It speaks volumes for your integrity and like you I only want to work with people who act in this way. Yes we will start a fresh from Monday. I had hoped to get the guide out sooner so we will, in the first instance publish, it without illustrations. 
bw norman